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Sometimes, the Wiko Jerry 3 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you may connect properly to the Wifi network with your Wiko Jerry 3, we decided to write this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you must do on the Wiko Jerry 3. Finally, we will see what it truly is required to do and check on your Wifi box.

What to do when the Wiko Jerry 3 has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko Jerry 3

If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko Jerry 3 may display the message: Authentication or authentication error . If perhaps the trouble comes from there, the solution is very simple. Simply forget about the Wifi network in your Wiko Jerry 3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. If the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Wiko Jerry 3 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Wiko Jerry 3. If perhaps it still will not work, go to the next trick.

Retype Security password

Sometimes the authentication problem comes from the solution you type the Wifi network security password. Indeed, it truly is sometimes subtle to type a security password Wifi on its Wiko Jerry 3. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Jerry 3. Then try to reconnect with your Wiko Jerry 3.

Check box settings

If perhaps non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. Then try to connect your Wiko Jerry 3 again to Wifi. If perhaps the authentication trouble persists, we advise that you contact your service provider or a telephone store.