Vivo Z5x: Wifi Authentication Problem

Occasionally, the Vivo Z5x displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you can actually connect properly to the Wifi network with your Vivo Z5x, we decided to produce this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Vivo Z5x. At last, we will see what it is required to do and check on your Wifi box.

How to proceed when the Vivo Z5x has an authentication problem on the Wifi network

Forget the Wifi network on your Vivo Z5x

In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo Z5x may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite simple. Simply forget about the Wifi network in your Vivo Z5x. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Vivo Z5x because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Vivo Z5x. In cases where it still does not function, go to the next trick.

Retype Password

Occasionally the authentication problem comes from the way you type the Wifi network password. In truth, it is sometimes subtle to type a password Wifi on its Vivo Z5x. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many pc problems, the solution is at times extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Z5x. Then try to reconnect with your Vivo Z5x.

Check box settings

In cases where non-e of the previous solutions did function, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Vivo Z5x again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone retail store.