You have just acquired an Vivo Z5x and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Vivo Z5x does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Vivo Z5x directly back. In truth, there are many techniques to fix this issue. We will therefore find out in this tuto, what are the stuff to do and verify to ensure the SIM card is recognized on your Vivo Z5x.
What to do when ever the SIM card is not recognized on my Vivo Z5x
In cases where the SIM card is not recognized on your Vivo Z5x, below is a list of stuff that will help you discover the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Z5x is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo Z5x
Oftentimes the issue might originate from the location of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo Z5x from reading the SIM card. To fix this issue, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue comes from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Vivo Z5x
In cases where the two previous steps do not give anything, it can be required to test another SIM card to find out if the issue comes from the card. In truth, if other SIM card work on the Vivo Z5x, it can be because the issue comes from the card. Otherwise, it can be at the level of the mobile phone that we will have to look.
Confirm that your Vivo Z5x is not Simlocker
When you have tried many SIM cards on the Vivo Z5x and non-e are recognized, the mobile phone could be Simlocker. It indicates that the Vivo Z5x will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem doesn’t originate from the ROM installed on the Vivo Z5x
This part mainly concerns the people who root the Vivo Z5x to install a ROM that is not original. In cases where this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We advise that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Vivo Z5x and the SIM card back to 1 of your operator’s shops.
