Sometimes, the Vivo Z3x displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from many places. So, so that you can connect properly to the Wifi network with your Vivo Z3x, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you need to do on the Vivo Z3x. At last, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Vivo Z3x has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Z3x
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Z3x may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Vivo Z3x. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Vivo Z3x because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Vivo Z3x. In the event that it still does not work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its Vivo Z3x. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Z3x. Then try to reconnect with your Vivo Z3x.
Check box settings
In the event that none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Vivo Z3x again to Wifi. In the event that the authentication issue continues, we advise that you contact your service provider or a telephone store.
