Occasionally, the Vivo Y90 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Vivo Y90, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the Vivo Y90. At last, we will see what it is necessary to do and check on your Wifi box.
What to do when the Vivo Y90 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y90
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Y90 may display the text: Authentication or authentication error . Whenever the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Vivo Y90. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, you’re able to try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Vivo Y90 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Vivo Y90. Whenever it still will not work, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the solution you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Vivo Y90. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is at times extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y90. After that try to reconnect with your Vivo Y90.
Check box settings
Whenever none of the previous answers did work, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . Whenever this is not the case, choose this option. After that try to connect your Vivo Y90 again to Wifi. Whenever the authentication issue persists, we recommend that you contact your service provider or a telephone store.
