Sometimes, the Vivo Y76 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you can actually connect properly to the Wifi network with your Vivo Y76, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Vivo Y76. Finally, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Vivo Y76 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y76
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Y76 may display the text message: Authentication or authentication error . Whenever the problem comes from there, the solution is very simple. Simply forget about the Wifi network in your Vivo Y76. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. If the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Vivo Y76 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Vivo Y76. Whenever it still will not work, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the method you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Vivo Y76. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is sometimes very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Y76. Then try to reconnect with your Vivo Y76.
Check box settings
Whenever none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Vivo Y76 again to Wifi. Whenever the authentication problem carries on, we suggest that you contact your service provider or a telephone retail store.
