You have just acquired an Vivo Y76 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Vivo Y76 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Vivo Y76 directly back. In fact, there are a lot of methods to fix this trouble. We will consequently find out in this tuto, what are the things to do and confirm to ensure the SIM card is recognized on your Vivo Y76.
How to proceed when the SIM card is not recognized on my Vivo Y76
In the event that the SIM card is not recognized on your Vivo Y76, below is a list of things that may help you discover the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo Y76 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo Y76
Oftentimes the trouble may possibly result from the location of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Y76 from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble comes from the SIM card, you may test it on another phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Vivo Y76
In the event that the two previous steps do not give anything, it truly is required to test another SIM card to find out if the trouble comes from the card. In fact, if other SIM card function on the Vivo Y76, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Check that your Vivo Y76 is not Simlocker
If you have tried a lot of SIM cards on the Vivo Y76 and none are recognized, the telephone could possibly be Simlocker. This means that the Vivo Y76 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem does not result from the ROM installed on the Vivo Y76
This part mainly concerns the people who root the Vivo Y76 to install a ROM that is not original. In the event that this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your Vivo Y76 and the SIM card back to one of your operator’s shops.
