You have just purchased an Vivo Y72 and when you turn it on, it displays the following error text: SIM card not recognized. At times the Vivo Y72 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Vivo Y72 directly back. In truth, there are several tricks to solve this problem. We will for that reason observe in this content, what are the stuff to do and confirm so that the SIM card is recognized on your Vivo Y72.
What to do when the SIM card is not recognized on my Vivo Y72
In cases where the SIM card is not recognized on your Vivo Y72, below is a list of stuff that could help you discover the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Y72 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Y72
At times the problem may sourced from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo Y72 from reading the SIM card. To solve this problem, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the problem originates from the SIM card, you can actually test it on another phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Vivo Y72
In cases where the two previous steps do not give anything, it is necessary to test another SIM card to find out in the event that the problem originates from the card. In truth, in the event that other SIM card function on the Vivo Y72, it is because the problem originates from the card. Otherwise, it is at the level of the cellphone that we will have to look.
Verify that your Vivo Y72 is not Simlocker
When you have tried several SIM cards on the Vivo Y72 and non-e are recognized, the cellphone might be Simlocker. It indicates that the Vivo Y72 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that could do that.
Check that the problem does not sourced from the ROM installed on the Vivo Y72
This part mainly concerns the people who root the Vivo Y72 to install a ROM that is not initial. In cases where this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Vivo Y72 and the SIM card back to 1 of your operator’s shops.
