You have just bought an Vivo Y5s and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Vivo Y5s does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Vivo Y5s directly back. In truth, there are many methods to fix this trouble. We will consequently see in this article, what are the stuff to do and verify in order that the SIM card is recognized on your Vivo Y5s.
What to do when ever the SIM card is not recognized on my Vivo Y5s
If perhaps the SIM card is not recognized on your Vivo Y5s, below is a list of stuff that can help you identify the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Y5s is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Y5s
From time to time the trouble may originate from the tracking of the SIM card. In fact, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Y5s from reading the SIM card. To fix this trouble, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the trouble originates from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Vivo Y5s
If perhaps the two previous steps do not give anything, it’s important to test another SIM card to find out if the trouble originates from the card. In truth, if other SIM card work on the Vivo Y5s, it’s because the trouble originates from the card. Otherwise, it’s at the level of the cellphone that we will have to look.
Verify that your Vivo Y5s is not Simlocker
In case you have tried many SIM cards on the Vivo Y5s and non-e are recognized, the cellphone may perhaps be Simlocker. It indicates that the Vivo Y5s will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that can do that.
Check that the problem does not originate from the ROM installed on the Vivo Y5s
This part mainly concerns the people who root the Vivo Y5s to install a ROM that is not initial. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we recommend you to bring your Vivo Y5s and the SIM card back to 1 of your operator’s shops.
