Sometimes, the Vivo Y55 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from many places. So, so that you can actually connect properly to the Wifi network with your Vivo Y55, we decided to write this tuto. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Vivo Y55. Finally, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Vivo Y55 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y55
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Y55 may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite simple. Just forget about the Wifi network in your Vivo Y55. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s carried out, you can actually try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Vivo Y55 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Vivo Y55. If perhaps it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the technique you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Vivo Y55. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is occasionally extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y55. After that try to reconnect with your Vivo Y55.
Check box settings
If perhaps none of the prior solutions did work, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. After that try to connect your Vivo Y55 again to Wifi. If perhaps the authentication trouble carries on, we highly recommend that you contact your service provider or a telephone store.
