From time to time, the Vivo Y35 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from several places. So, so that you can actually connect properly to the Wifi network with your Vivo Y35, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Vivo Y35. At last, we will see what it’s required to do and check on your Wifi box.
What to do when the Vivo Y35 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y35
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo Y35 may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Vivo Y35. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Vivo Y35 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Vivo Y35. If perhaps it still doesn’t function, go to the next trick.
Retype Password
From time to time the authentication problem originates from the way you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Vivo Y35. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is oftentimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Y35. Then try to reconnect with your Vivo Y35.
Check box settings
If perhaps none of the prior answers did function, the problem could be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. Then try to connect your Vivo Y35 again to Wifi. If perhaps the authentication problem persists, we advise that you contact your service provider or a telephone retail store.
