You have just bought an Vivo Y35 and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Vivo Y35 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Vivo Y35 directly back. In truth, there are several tricks to solve this problem. We will consequently find out in this article, what are the things to do and check so that the SIM card is recognized on your Vivo Y35.
How to proceed when ever the SIM card is not recognized on my Vivo Y35
In cases where the SIM card is not recognized on your Vivo Y35, below is a list of things which could help you identify the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo Y35 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo Y35
Occasionally the problem may sourced from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Y35 from reading the SIM card. To solve this problem, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the problem originates from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Vivo Y35
In cases where the two previous steps do not give anything, it is required to test another SIM card to find out if perhaps the problem originates from the card. In truth, if perhaps other SIM card function on the Vivo Y35, it is because the problem originates from the card. Otherwise, it is at the level of the cellphone that we will have to look.
Verify that your Vivo Y35 is not Simlocker
If you have tried several SIM cards on the Vivo Y35 and non-e are recognized, the cellphone might be Simlocker. This implies that the Vivo Y35 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet which could do that.
Check that the problem will not sourced from the ROM installed on the Vivo Y35
This part mainly concerns the people who root the Vivo Y35 to install a ROM that is not original. In cases where this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Vivo Y35 and the SIM card back to one of your operator’s shops.
