You have just acquired an Vivo Y3 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Vivo Y3 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Vivo Y3 directly back. Certainly, there are several techniques to fix this issue. We will therefore see in this tuto, what are the things to do and check so that the SIM card is recognized on your Vivo Y3.
How to proceed when the SIM card is not recognized on my Vivo Y3
Whenever the SIM card is not recognized on your Vivo Y3, below is a list of things that may help you determine the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo Y3 is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo Y3
Sometimes the issue may be caused by the location of the SIM card. In truth, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo Y3 from reading the SIM card. To fix this issue, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the issue originates from the SIM card, you can actually test it on a different phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Vivo Y3
Whenever the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out if the issue originates from the card. Certainly, if other SIM card work on the Vivo Y3, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Confirm that your Vivo Y3 is not Simlocker
In case you have tried several SIM cards on the Vivo Y3 and non-e are recognized, the phone could be Simlocker. It indicates that the Vivo Y3 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.
Check that the problem will not be caused by the ROM installed on the Vivo Y3
This part mainly concerns the people who root the Vivo Y3 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Vivo Y3 and the SIM card back to one of your operator’s shops.
