You have just purchased an Vivo Y23 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Vivo Y23 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Vivo Y23 directly back. Indeed, there are many techniques to solve this trouble. We will for that reason observe in this article, what are the stuff to do and verify in order that the SIM card is recognized on your Vivo Y23.
What to do when ever the SIM card is not recognized on my Vivo Y23
If perhaps the SIM card is not recognized on your Vivo Y23, below is a list of stuff that can help you identify the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Y23 is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Y23
At times the trouble might come from the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo Y23 from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may modify the SIM card.
Try another SIM card on your Vivo Y23
If perhaps the two previous steps do not give anything, it is necessary to test a different SIM card to find out if perhaps the trouble comes from the card. Indeed, if perhaps other SIM card function on the Vivo Y23, it is because the trouble comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Vivo Y23 is not Simlocker
If you have tried many SIM cards on the Vivo Y23 and none are recognized, the telephone may be Simlocker. It indicates that the Vivo Y23 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that can do that.
Check that the problem doesn’t come from the ROM installed on the Vivo Y23
This part mainly concerns the people who root the Vivo Y23 to install a ROM that is not original. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we advise you to bring your Vivo Y23 and the SIM card back to 1 of your operator’s shops.
