From time to time, the Vivo Y19 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you may connect properly to the Wifi network with your Vivo Y19, we decided to write this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Vivo Y19. At last, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Vivo Y19 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y19
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo Y19 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Vivo Y19. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Vivo Y19 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Vivo Y19. In cases where it still will not work, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the technique you type the Wifi network password. In truth, it’s sometimes subtle to type a password Wifi on its Vivo Y19. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is oftentimes extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo Y19. Then try to reconnect with your Vivo Y19.
Check box settings
In cases where non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Vivo Y19 again to Wifi. In cases where the authentication problem remains, we recommend that you contact your service provider or a telephone store.
