You have just acquired an Vivo Y19 and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Vivo Y19 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Vivo Y19 directly back. In fact, there are several methods to solve this problem. We will consequently discover in this content, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Vivo Y19.
What to do when ever the SIM card is not recognized on my Vivo Y19
In cases where the SIM card is not recognized on your Vivo Y19, below is a list of stuff that could help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Vivo Y19 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo Y19
Occasionally the problem may be caused by the tracking of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Vivo Y19 from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem originates from the SIM card, you’re able to test it on another phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Vivo Y19
In cases where the two previous steps do not give anything, it is important to test another SIM card to find out if perhaps the problem originates from the card. In fact, if perhaps other SIM card function on the Vivo Y19, it is because the problem originates from the card. Otherwise, it is at the level of the phone that we will have to look.
Check that your Vivo Y19 is not Simlocker
In case you have tried several SIM cards on the Vivo Y19 and none are recognized, the phone may be Simlocker. This implies that the Vivo Y19 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem will not be caused by the ROM installed on the Vivo Y19
This part mainly concerns the people who root the Vivo Y19 to install a ROM that is not initial. In cases where this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Vivo Y19 and the SIM card back to one of your operator’s shops.
