You have just acquired an Vivo Y17 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Vivo Y17 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Vivo Y17 directly back. Indeed, there are a lot of tricks to solve this issue. We will therefore observe in this tuto, what are the things to do and verify to ensure that the SIM card is recognized on your Vivo Y17.
What to do when ever the SIM card is not recognized on my Vivo Y17
If the SIM card is not recognized on your Vivo Y17, below is a list of things that may help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo Y17 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo Y17
Oftentimes the issue may sourced from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Y17 from reading the SIM card. To solve this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue originates from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Vivo Y17
If the two previous steps do not give anything, it is important to test a different SIM card to find out in the event that the issue originates from the card. Indeed, in the event that other SIM card function on the Vivo Y17, it is because the issue originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Vivo Y17 is not Simlocker
In case you have tried a lot of SIM cards on the Vivo Y17 and non-e are recognized, the telephone could be Simlocker. It indicates that the Vivo Y17 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem doesn’t sourced from the ROM installed on the Vivo Y17
This part mainly concerns the people who root the Vivo Y17 to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We suggest that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Vivo Y17 and the SIM card back to one of your operator’s shops.
