Vivo Y12: Unrecognized SIM card

You have just purchased an Vivo Y12 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Vivo Y12 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Vivo Y12 directly back. In truth, there are many methods to fix this trouble. We will therefore observe in this content, what are the stuff to do and verify to ensure that the SIM card is recognized on your Vivo Y12.unrecognized-sim-card-Vivo-Y12

How to proceed when ever the SIM card is not recognized on my Vivo Y12

Whenever the SIM card is not recognized on your Vivo Y12, below is a list of stuff which could help you identify the source of the trouble, observe repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Vivo Y12 is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Vivo Y12

Oftentimes the trouble might result from the tracking of the SIM card. In fact, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo Y12 from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different smartphone

To find out if the trouble comes from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Vivo Y12

Whenever the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out if the trouble comes from the card. In truth, if other SIM card work on the Vivo Y12, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.

Check that your Vivo Y12 is not Simlocker

In case you have tried many SIM cards on the Vivo Y12 and non-e are recognized, the smartphone could possibly be Simlocker. This implies that the Vivo Y12 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web which could do that.

Check that the problem does not result from the ROM installed on the Vivo Y12

This part mainly concerns the people who root the Vivo Y12 to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We advise that you reinstall an initial ROM and re-test it.

Whenever nothing works

Whenever all the above solutions do not work, we recommend you to bring your Vivo Y12 and the SIM card back to 1 of your operator’s shops.