At times, the Vivo Y01 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you’re able to connect properly to the Wifi network with your Vivo Y01, we decided to write this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Vivo Y01. Finally, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Vivo Y01 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo Y01
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo Y01 may display the message: Authentication or authentication error . Whenever the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Vivo Y01. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Vivo Y01 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Vivo Y01. Whenever it still does not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the technique you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Vivo Y01. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo Y01. After that try to reconnect with your Vivo Y01.
Check box settings
Whenever none of the previous solutions did function, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. After that try to connect your Vivo Y01 again to Wifi. Whenever the authentication problem continues, we highly recommend that you contact your service provider or a telephone store.
