You have just acquired an Vivo X60 and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Vivo X60 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Vivo X60 directly back. Certainly, there are many tricks to fix this problem. We will consequently see in this article, what are the things to do and check so that the SIM card is recognized on your Vivo X60.
What to do when the SIM card is not recognized on my Vivo X60
If the SIM card is not recognized on your Vivo X60, below is a list of things that could help you determine the source of the problem, see repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo X60 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Vivo X60
Sometimes the problem may possibly come from the tracking of the SIM card. In truth, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Vivo X60 from reading the SIM card. To fix this problem, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the problem comes from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Vivo X60
If the two previous steps do not give anything, it is required to test another SIM card to find out whenever the problem comes from the card. Certainly, whenever other SIM card function on the Vivo X60, it is because the problem comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Check that your Vivo X60 is not Simlocker
If you have tried many SIM cards on the Vivo X60 and none are recognized, the telephone could possibly be Simlocker. This means that the Vivo X60 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem will not come from the ROM installed on the Vivo X60
This part mainly concerns the people who root the Vivo X60 to install a ROM that is not original. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Vivo X60 and the SIM card back to one of your operator’s shops.
