From time to time, the Vivo X30 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you may connect properly to the Wifi network with your Vivo X30, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you need to do on the Vivo X30. At last, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Vivo X30 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo X30
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vivo X30 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Vivo X30. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Vivo X30 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Vivo X30. In cases where it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Vivo X30. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is sometimes incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo X30. After that try to reconnect with your Vivo X30.
Check box settings
In cases where none of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Vivo X30 again to Wifi. In cases where the authentication trouble persists, we advise that you contact your service provider or a telephone store.
