You have just acquired an Vivo X30 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Vivo X30 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Vivo X30 directly back. In fact, there are a lot of tricks to solve this problem. We will therefore discover in this tuto, what are the things to do and check in order that the SIM card is recognized on your Vivo X30.
What to do when ever the SIM card is not recognized on my Vivo X30
If the SIM card is not recognized on your Vivo X30, below is a list of things which could help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo X30 is to wash it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo X30
At times the problem may possibly result from the location of the SIM card. In truth, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo X30 from reading the SIM card. To solve this problem, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the problem comes from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Vivo X30
If the two previous steps do not give anything, it truly is necessary to test another SIM card to find out whenever the problem comes from the card. In fact, whenever other SIM card work on the Vivo X30, it truly is because the problem comes from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Check that your Vivo X30 is not Simlocker
In case you have tried a lot of SIM cards on the Vivo X30 and non-e are recognized, the mobile phone could be Simlocker. This implies that the Vivo X30 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web which could do that.
Check that the problem doesn’t result from the ROM installed on the Vivo X30
This part mainly concerns the people who root the Vivo X30 to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Vivo X30 and the SIM card back to one of your operator’s shops.
