At times, the Vivo V21 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can connect properly to the Wifi network with your Vivo V21, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Vivo V21. At last, we will see what it is actually required to do and check on your Wifi box.
What to do when the Vivo V21 has an authentication problem on the Wifi network
Forget the Wifi network on your Vivo V21
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Vivo V21 may display the message: Authentication or authentication error . In the event that the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your Vivo V21. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Vivo V21 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Vivo V21. In the event that it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Vivo V21. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is from time to time very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vivo V21. After that try to reconnect with your Vivo V21.
Check box settings
In the event that none of the previous answers did work, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Vivo V21 again to Wifi. In the event that the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
