Vivo S5: Wifi Authentication Problem

At times, the Vivo S5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from a lot of places. So, so that you can connect properly to the Wifi network with your Vivo S5, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Vivo S5. Finally, we will see what it truly is important to do and check on your Wifi box.

How to proceed when the Vivo S5 has an authentication problem on the Wifi network

Forget the Wifi network on your Vivo S5

In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Vivo S5 may display the text: Authentication or authentication error . In the event that the issue comes from there, the solution is fairly simple. Just forget about the Wifi network in your Vivo S5. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Vivo S5 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Vivo S5. In the event that it still will not function, go to the next trick.

Retype Password

At times the authentication problem originates from the technique you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its Vivo S5. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many pc problems, the solution is oftentimes incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vivo S5. Then try to reconnect with your Vivo S5.

Check box settings

In the event that non-e of the previous answers did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Vivo S5 again to Wifi. In the event that the authentication issue remains, we highly recommend that you contact your service provider or a telephone store.