Vivo iQoo Neo: Unrecognized SIM card

You have just purchased an Vivo iQoo Neo and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Vivo iQoo Neo does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Vivo iQoo Neo directly back. In fact, there are several techniques to solve this trouble. We will therefore find out in this tuto, what are the things to do and verify in order that the SIM card is recognized on your Vivo iQoo Neo.unrecognized-sim-card-Vivo-iQoo-Neo

What to do when ever the SIM card is not recognized on my Vivo iQoo Neo

If the SIM card is not recognized on your Vivo iQoo Neo, below is a list of things which could help you discover the source of the trouble, find out repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Vivo iQoo Neo is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Vivo iQoo Neo

Sometimes the trouble may possibly be caused by the location of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo iQoo Neo from reading the SIM card. To solve this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different cellphone

To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Vivo iQoo Neo

If the two previous steps do not give anything, it is necessary to test a different SIM card to find out if perhaps the trouble originates from the card. In fact, if perhaps other SIM card function on the Vivo iQoo Neo, it is because the trouble originates from the card. Otherwise, it is at the level of the cellphone that we will have to look.

Verify that your Vivo iQoo Neo is not Simlocker

When you have tried several SIM cards on the Vivo iQoo Neo and non-e are recognized, the cellphone might be Simlocker. This means that the Vivo iQoo Neo will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet which could do that.

Check that the problem will not be caused by the ROM installed on the Vivo iQoo Neo

This part mainly concerns the people who root the Vivo iQoo Neo to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We advise that you reinstall an original ROM and re-test it.

If nothing works

If all the above solutions do not work, we advise you to bring your Vivo iQoo Neo and the SIM card back to one of your operator’s shops.