You have just bought an Vivo iQoo Neo 855 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Vivo iQoo Neo 855 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Vivo iQoo Neo 855 directly back. Indeed, there are several techniques to solve this issue. We will consequently find out in this tuto, what are the things to do and verify so that the SIM card is recognized on your Vivo iQoo Neo 855.
What to do when the SIM card is not recognized on my Vivo iQoo Neo 855
Whenever the SIM card is not recognized on your Vivo iQoo Neo 855, below is a list of things that may help you discover the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Vivo iQoo Neo 855 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Vivo iQoo Neo 855
Oftentimes the issue may sourced from the location of the SIM card. Actually, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Vivo iQoo Neo 855 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the issue originates from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Vivo iQoo Neo 855
Whenever the two previous steps do not give anything, it truly is required to test a different SIM card to find out whenever the issue originates from the card. Indeed, whenever other SIM card function on the Vivo iQoo Neo 855, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.
Verify that your Vivo iQoo Neo 855 is not Simlocker
If you have tried several SIM cards on the Vivo iQoo Neo 855 and none are recognized, the cellphone may be Simlocker. It indicates that the Vivo iQoo Neo 855 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.
Check that the problem doesn’t sourced from the ROM installed on the Vivo iQoo Neo 855
This part mainly concerns the people who root the Vivo iQoo Neo 855 to install a ROM that is not original. Whenever this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Vivo iQoo Neo 855 and the SIM card back to 1 of your operator’s shops.
