From time to time, the Vitamin A displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from a lot of places. So, so that youre able to connect properly to the Wifi network with your Vitamin A, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Vitamin A. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Vitamin A has an authentication problem on the Wifi network
Forget the Wifi network on your Vitamin A
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vitamin A may display the message: Authentication or authentication error . If perhaps the problem comes from there, the solution is quite easy. Simply forget about the Wifi network in your Vitamin A. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, youre able to try again to connect to the Wifi network. If the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Vitamin A because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Vitamin A. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the way you type the Wifi network password. In fact, it can be sometimes subtle to type a password Wifi on its Vitamin A. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is sometimes incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Vitamin A. After that try to reconnect with your Vitamin A.
Check box settings
If perhaps non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your Vitamin A again to Wifi. If perhaps the authentication problem remains, we recommend that you contact your service provider or a telephone store.
