From time to time, the Umidigi Z2 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly originate from several places. So, so that you can connect properly to the Wifi network with your Umidigi Z2, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Umidigi Z2. At last, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Umidigi Z2 has an authentication problem on the Wifi network
Forget the Wifi network on your Umidigi Z2
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Umidigi Z2 may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the solution is very simple. Just forget about the Wifi network in your Umidigi Z2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. In the event that the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Umidigi Z2 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Umidigi Z2. If perhaps it still will not work, go to the next trick.
Retype Password
From time to time the authentication problem comes from the method you type the Wifi network password. In truth, it is sometimes subtle to type a password Wifi on its Umidigi Z2. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is oftentimes very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Umidigi Z2. Then try to reconnect with your Umidigi Z2.
Check box settings
If perhaps non-e of the prior answers did work, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. Then try to connect your Umidigi Z2 again to Wifi. If perhaps the authentication problem carries on, we highly recommend that you contact your service provider or a telephone retail store.
