Sometimes, the Umidigi One displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Umidigi One, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Umidigi One. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Umidigi One has an authentication problem on the Wifi network
Forget the Wifi network on your Umidigi One
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Umidigi One may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite simple. Just forget about the Wifi network in your Umidigi One. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s done, you’re able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Umidigi One because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Umidigi One. In cases where it still does not work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the way you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Umidigi One. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is occasionally incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Umidigi One. Then try to reconnect with your Umidigi One.
Check box settings
In cases where none of the prior answers did work, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Umidigi One again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone store.
