The touch screen of my Vivo Z5i does not work anymore

Sometimes the touch screen of your Vivo Z5i doesn’t work anymore. Indeed, in case you have dropped, whenever the touch screen has cracked, it can happen that the touch of Vivo Z5i no longer functions at all. However without the touch of your cellphone, it’s extremely complicated to do anything. That is why we therefore decided to make this little tutorial to solve the touch of your Vivo Z5i. We will first of all see what are the diverse tips to fix the touch screen of your Vivo Z5i. We’ll see in a second time what you have to do whenever our solutions do not work.touch-screen-does-not-work-Vivo-Z5i

How to repair the touch screen of your Vivo Z5i whenever it doesn’t work anymore?

Make sure the Vivo Z5i screen is clean

One of the initially things to do when the touch screen of your Vivo Z5i no longer works is to check if the screen is clean. In truth, it may happen that a basic dirt or stain causes the touch screen of the smartphone to malfunction. You must clean the screen of your Vivo Z5i before attempting to use touch. In cases where it still doesn’t work, you can go to the next step.

Force restart of your Vivo Z5i

When touch screen doesn’t work, at times the technique is to restart the Vivo Z5i. However without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Vivo Z5i

If your screen is not damaged, it may happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Vivo Z5i and at times make malfunction the touch of the phone. Thus, if you turn off the SD card , you will be able to see if it is an app that is at the root of the problem. In cases where this is not the case, you can proceed to the next step.

Remove the protective film in case you have one

A poorly positioned or worn protective film may at times cause touch screen malfunctions. To be certain that the trouble doesn’t come from there, we advise you to turn off the security of your screen.

What if the touch screen of your Vivo Z5i still doesn’t work?

Reset the Vivo Z5i

In case you have tried all the prior steps and the touch screen of your Vivo Z5i still doesn’t work, we advise you to reset your Vivo Z5i. In truth, it at times happens that a reset of the phone makes the touch screen function work again. If you don’t know the right way to reset the telephone, you can read our tutorial: the right way to reset your Vivo Z5i

Utilize the brand’s after sales service

In cases where still nothing is carried out, it’s that the trouble surely comes from the hardware. In this case, we advise you to operate the warranty if it is still possible. If this is not the case, you can bring your Vivo Z5i in a specialized shop or utilize the after-sales service of the brand.