At times the touch screen of your Vivo Y15 doesn’t work anymore. Indeed, if you have dropped, if the touch screen has cracked, it can happen that the touch of Vivo Y15 no longer functions at all. However without the touch of your phone, it is very complicated to do anything. That is why we therefore decided to make this small article to solve the touch of your Vivo Y15. We will first see what are the different tips to fix the touch screen of your Vivo Y15. We will see on the other hand what you need to do if our ways do not work.
How you can repair the touch screen of your Vivo Y15 if it doesn’t work anymore?
Make sure the Vivo Y15 screen is clean
One of the first things to do when ever the touch screen of your Vivo Y15 no longer works is to test if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the cellphone to malfunction. You have to clean the screen of your Vivo Y15 before attempting to use touch. In cases where it still doesn’t work, you’re able to go to the next step.
Force restart of your Vivo Y15
When touch screen doesn’t work, occasionally the way is to restart the Vivo Y15. However without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To get this done, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Vivo Y15
If your screen is not damaged, it may possibly happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Vivo Y15 and occasionally make malfunction the touch of the phone. So, in case you remove the SD card , you will be capable to learn about if it is an app that’s at the root of the problem. In cases where this is not the case, you’re able to proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film may occasionally cause touch screen malfunctions. To be certain that the situation doesn’t be caused by there, we recommend you to remove the security of your screen.
What if the touch screen of your Vivo Y15 still doesn’t work?
Reset the Vivo Y15
When you have tried all the prior steps and the touch screen of your Vivo Y15 still doesn’t work, we advise you to reset your Vivo Y15. Certainly, it occasionally occurs that a reset of the mobile phone makes the touch screen function work again. If you have no clue ways to reset the telephone, you’re able to read our tuto: ways to reset your Vivo Y15
Use the brand’s after sales service
In cases where still nothing is completed, it is that the situation surely originates from the hardware. In this case, we recommend you to operate the warranty if it is still likely. If this is not the case, you’re able to bring your Vivo Y15 in a specialized store or utilize the after-sales service of the brand.
