Oftentimes the touch screen of your Vivo Y12 does not work anymore. Indeed, in case you have dropped, if the touch screen has cracked, it can happen that the touch of Vivo Y12 no longer functions at all. But without the touch of your telephone, it’s very challenging to do anything. That’s why we therefore decided to make this little tutorial to repair the touch of your Vivo Y12. We will 1st see what are the different tips to fix the touch screen of your Vivo Y12. We’ll see in a second time what you have to do if our ways do not work.
Tips on how to repair the touch screen of your Vivo Y12 if it does not work anymore?
Make sure the Vivo Y12 screen is clean
One of the first of all things to do when ever the touch screen of your Vivo Y12 no longer works is to test if the screen is clean. Certainly, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You need to clean the screen of your Vivo Y12 before attempting to use touch. If perhaps it still does not work, you may go to the next step.
Force restart of your Vivo Y12
When touch screen does not work, at times the way is to restart the Vivo Y12. But without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To get this done, you must hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Vivo Y12
If your screen is not damaged, it can happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Vivo Y12 and at times make malfunction the touch of the phone. So, in the event you remove the SD card , you will have the ability to see if it is an app that is at the root of the problem. If perhaps this is not the circumstance, you may proceed to the next step.
Remove the protective film in case you have one
A poorly positioned or worn protective film may at times cause touch screen malfunctions. To make sure that the situation does not come from there, we recommend you to remove the protection of your screen.
What if the touch screen of your Vivo Y12 still does not work?
Reset the Vivo Y12
In case you have tried all the prior steps and the touch screen of your Vivo Y12 still does not work, we advise you to reset your Vivo Y12. Certainly, it at times occurs that a reset of the smartphone makes the touch screen function work again. If you have no clue how you can reset the phone, you may read our tuto: how you can reset your Vivo Y12
Use the brand’s after sales service
If perhaps still nothing is completed, it’s that the situation surely originates from the hardware. In this circumstance, we recommend you to operate the warranty if it is still possible. If this is not the circumstance, you may bring your Vivo Y12 in a specialized shop or use the after-sales service of the brand.
