The touch screen of my Vivo V21 does not work anymore

Sometimes the touch screen of your Vivo V21 does not work anymore. Indeed, if you have dropped, whenever the touch screen has cracked, it can happen that the touch of Vivo V21 no longer functions at all. But without the touch of your cellphone, it’s fairly difficult to do anything. That’s why we decided to make this small tutorial to solve the touch of your Vivo V21. We will 1st see what are the different tips to repair the touch screen of your Vivo V21. We will see secondly what you must do whenever our ways do not work.touch-screen-does-not-work-vivo-V21

How you can repair the touch screen of your Vivo V21 whenever it does not work anymore?

Make sure the Vivo V21 screen is clean

1 of the first of all things to do when the touch screen of your Vivo V21 no longer works is to test if the screen is clean. In truth, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You must clean the screen of your Vivo V21 before attempting to use touch. Whenever it still does not work, you may go to the next step.

Force restart of your Vivo V21

When touch screen does not work, sometimes the solution is to restart the Vivo V21. But without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To do this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Vivo V21

If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Vivo V21 and sometimes make malfunction the touch of the phone. So, in case you remove the SD card , you will be able to see in case it is an app that’s at the root of the problem. Whenever this is not the case, you may proceed to the next step.

Remove the protective film if you have one

A poorly positioned or worn protective film can sometimes cause touch screen malfunctions. To make sure that the problem does not come from there, we recommend you to remove the security of your screen.

What if the touch screen of your Vivo V21 still does not work?

Reset the Vivo V21

In case you have tried all the prior steps and the touch screen of your Vivo V21 still does not work, we advise you to reset your Vivo V21. In truth, it sometimes happens that a reset of the mobile phone makes the touch screen function work again. If you don’t know how to reset the mobile phone, you may read our tutorial: how to reset your Vivo V21

Use the brand’s after sales service

Whenever still nothing is carried out, it’s that the problem surely comes from the hardware. In this case, we recommend you to operate the warranty in case it is still possible. If this is not the case, you may bring your Vivo V21 in a specialized store or use the after-sales service of the brand.