The touch screen of my Vertu Constellation X does not work anymore

Occasionally the touch screen of your Vertu Constellation X doesn’t work anymore. Indeed, if you have dropped, in the event that the touch screen has cracked, it can happen that the touch of Vertu Constellation X no longer functions at all. But without the touch of your mobile, it’s very challenging to do anything. That is why we decided to make this tiny article to fix the touch of your Vertu Constellation X. We will see at first what are the different tips to fix the touch screen of your Vertu Constellation X. We’ll see in a second time what you have to do in the event that our solutions do not work.touch-screen-does-not-work-vertu-constellation-x

Ways to repair the touch screen of your Vertu Constellation X in the event that it doesn’t work anymore?

Make sure the Vertu Constellation X screen is clean

1 of the 1st things to do once the touch screen of your Vertu Constellation X no longer works is to check if the screen is clean. Certainly, it may happen that a basic dirt or stain causes the touch screen of the cellphone to malfunction. You should clean the screen of your Vertu Constellation X before attempting to use touch. In cases where it still doesn’t work, you can go to the next step.

Force restart of your Vertu Constellation X

When touch screen doesn’t work, oftentimes the technique is to restart the Vertu Constellation X. But without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To do this, you should hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Vertu Constellation X

If your screen is not damaged, it might happen that this is an application that is problematic. Indeed, it may happen that an application comes into conflict with a function of your Vertu Constellation X and oftentimes make malfunction the touch of the phone. So, if you remove the SD card , you will be capable to learn about in case it is an application that is at the root of the problem. In cases where this is not the case, you can proceed to the next step.

Remove the protective film if you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be sure that the situation doesn’t be caused by there, we advise you to remove the protection of your screen.

What if the touch screen of your Vertu Constellation X still doesn’t work?

Reset the Vertu Constellation X

If you have tried all the previous steps and the touch screen of your Vertu Constellation X still doesn’t work, we advise you to reset your Vertu Constellation X. Certainly, it oftentimes happens that a reset of the mobile phone makes the touch screen function work again. If you do not know the right way to reset the phone, you can read our tutorial: the right way to reset your Vertu Constellation X

Use the brand’s after sales service

In cases where still nothing is carried out, it’s that the situation surely originates from the hardware. In this case, we advise you to operate the warranty in case it is still likely. If this is not the case, you can bring your Vertu Constellation X in a specialized store or make use of the after-sales service of the brand.