The touch screen of my Sony Xperia Z5 does not work anymore

At times the touch screen of your Sony Xperia Z5 doesn’t work anymore. Indeed, in case you have dropped, in cases where the touch screen has cracked, it may possibly happen that the touch of Sony Xperia Z5 no longer works at all. However without the touch of your mobile, it is extremely difficult to do anything. That’s why we made the decision to make this tiny tutorial to solve the touch of your Sony Xperia Z5. We will see at first what are the diverse tips to repair the touch screen of your Sony Xperia Z5. We will see secondly what you have to do in cases where our techniques do not work.touch-screen-does-not-work-Sony-Xperia-Z5

Ways to repair the touch screen of your Sony Xperia Z5 in cases where it doesn’t work anymore?

Make sure the Sony Xperia Z5 screen is clean

1 of the 1st things to do once the touch screen of your Sony Xperia Z5 no longer works is to test if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Sony Xperia Z5 before attempting to use touch. If perhaps it still doesn’t work, you can go to the next step.

Force restart of your Sony Xperia Z5

When touch screen doesn’t work, oftentimes the way is to restart the Sony Xperia Z5. However without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To do this, you must hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Sony Xperia Z5

If your screen is not damaged, it can happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Sony Xperia Z5 and oftentimes make malfunction the touch of the phone. Thus, if you remove the SD card , you will be able to see if it is an app that’s at the root of the problem. If perhaps this is not the circumstance, you can proceed to the next step.

Turn off the protective film in case you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be certain that the situation doesn’t come from there, we advise you to remove the protection of your screen.

What if the touch screen of your Sony Xperia Z5 still doesn’t work?

Reset the Sony Xperia Z5

In case you have tried all the previous steps and the touch screen of your Sony Xperia Z5 still doesn’t work, we advise you to reset your Sony Xperia Z5. Actually, it oftentimes happens that a reset of the phone makes the touch screen function work again. If you have no clue tips on how to reset the cellphone, you can read our tuto: tips on how to reset your Sony Xperia Z5

Make use of the brand’s after sales service

If perhaps still nothing is done, it is that the situation surely originates from the hardware. In this circumstance, we advise you to operate the warranty if it is still possible. If this is not the circumstance, you can bring your Sony Xperia Z5 in a specialized shop or utilize the after-sales service of the brand.