Oftentimes the touch screen of your Samsung Galaxy J3 does not work anymore. Indeed, if you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Samsung Galaxy J3 no longer works at all. Nevertheless without the touch of your mobile, it’s extremely difficult to do anything. That’s why we therefore decided to make this little article to fix the touch of your Samsung Galaxy J3. We will initially see what are the different tips to fix the touch screen of your Samsung Galaxy J3. We’ll see in a second time what you need to do in cases where our solutions do not work.
The right way to repair the touch screen of your Samsung Galaxy J3 in cases where it does not work anymore?
Make sure the Samsung Galaxy J3 screen is clean
1 of the initially things to do when the touch screen of your Samsung Galaxy J3 no longer works is to check if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the smartphone to malfunction. You will need to clean the screen of your Samsung Galaxy J3 before attempting to use touch. If perhaps it still does not work, you may go to the next step.
Force restart of your Samsung Galaxy J3
When touch screen does not work, occasionally the way is to restart the Samsung Galaxy J3. Nevertheless without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To do this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Samsung Galaxy J3
If your screen is not damaged, it may possibly happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Samsung Galaxy J3 and occasionally make malfunction the touch of the phone. So, if you remove the SD card , you will have the ability to see when it is an app that is at the root of the problem. If perhaps this is not the circumstance, you may proceed to the next step.
Turn off the protective film if you have one
A poorly positioned or worn protective film may occasionally cause touch screen malfunctions. To make sure that the problem does not be caused by there, we recommend you to remove the security of your screen.
What if the touch screen of your Samsung Galaxy J3 still does not work?
Reset the Samsung Galaxy J3
In case you have tried all the previous steps and the touch screen of your Samsung Galaxy J3 still does not work, we advise you to reset your Samsung Galaxy J3. Actually, it occasionally occurs that a reset of the smartphone makes the touch screen function work again. If you don’t know how to reset the mobile, you may read our article: how to reset your Samsung Galaxy J3
Utilize the brand’s just after sales service
If perhaps still nothing is carried out, it’s that the problem surely comes from the hardware. In this circumstance, we recommend you to operate the warranty when it is still possible. If this is not the circumstance, you may bring your Samsung Galaxy J3 in a specialized store or utilize the after-sales service of the brand.
