The touch screen of my Samsung Galaxy Grand Prime does not work anymore

Oftentimes the touch screen of your Samsung Galaxy Grand Prime does not work anymore. Indeed, if you have dropped, if perhaps the touch screen has cracked, it may happen that the touch of Samsung Galaxy Grand Prime no longer works at all. But without the touch of your mobile, it’s fairly difficult to do anything. That’s why we therefore decided to make this tiny guide to solve the touch of your Samsung Galaxy Grand Prime. We will see at first what are the different tips to repair the touch screen of your Samsung Galaxy Grand Prime. We will see on the other hand what you must do if perhaps our approaches do not work.touch-screen-does-not-work-Samsung-Galaxy-Grand-Prime

How to repair the touch screen of your Samsung Galaxy Grand Prime if perhaps it does not work anymore?

Make sure the Samsung Galaxy Grand Prime screen is clean

One of the first of all things to do when ever the touch screen of your Samsung Galaxy Grand Prime no longer works is to test if the screen is clean. Certainly, it may happen that a basic dirt or stain causes the touch screen of the mobile phone to malfunction. You will need to clean the screen of your Samsung Galaxy Grand Prime before attempting to use touch. In cases where it still does not work, you can go to the next step.

Force restart of your Samsung Galaxy Grand Prime

When touch screen does not work, oftentimes the way is to restart the Samsung Galaxy Grand Prime. But without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Samsung Galaxy Grand Prime

If your screen is not damaged, it may happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Samsung Galaxy Grand Prime and oftentimes make malfunction the touch of the phone. So, in case you remove the SD card , you will be capable to learn about when it is an app that is at the root of the problem. In cases where this is not the case, you can proceed to the next step.

Remove the protective film if you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To make sure that the issue does not result from there, we advise you to remove the protection of your screen.

What if the touch screen of your Samsung Galaxy Grand Prime still does not work?

Reset the Samsung Galaxy Grand Prime

If you have tried all the previous steps and the touch screen of your Samsung Galaxy Grand Prime still does not work, we advise you to reset your Samsung Galaxy Grand Prime. Certainly, it oftentimes occurs that a reset of the cellphone makes the touch screen function work again. If you have no clue tips on how to reset the mobile phone, you can read our content: tips on how to reset your Samsung Galaxy Grand Prime

Make use of the brand’s just after sales service

In cases where still nothing is completed, it’s that the issue surely comes from the hardware. In this case, we advise you to operate the warranty when it is still likely. If this is not the case, you can bring your Samsung Galaxy Grand Prime in a specialized shop or make use of the after-sales service of the brand.