The touch screen of my Moto Z2 Play does not work anymore

From time to time the touch screen of your Moto Z2 Play doesn’t work anymore. Indeed, when you have dropped, if the touch screen has cracked, it can happen that the touch of Moto Z2 Play no longer functions at all. However without the touch of your mobile phone, it’s fairly complicated to do anything. That is why we decided to make this little article to fix the touch of your Moto Z2 Play. We will first see what are the different tips to repair the touch screen of your Moto Z2 Play. We’ll see in a second time what you must do if our approaches do not work.touch-screen-does-not-work-moto-z2-play

How to repair the touch screen of your Moto Z2 Play if it doesn’t work anymore?

Make sure the Moto Z2 Play screen is clean

One of the initially things to do when ever the touch screen of your Moto Z2 Play no longer works is to test if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the smartphone to malfunction. You should clean the screen of your Moto Z2 Play before attempting to use touch. In cases where it still doesn’t work, you may go to the next step.

Force restart of your Moto Z2 Play

When touch screen doesn’t work, occasionally the technique is to restart the Moto Z2 Play. However without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Moto Z2 Play

If your screen is not damaged, it may happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your Moto Z2 Play and occasionally make malfunction the touch of the phone. Thus, if you turn off the SD card , you will be capable to see when it is an application that is at the root of the problem. In cases where this is not the circumstance, you may proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film can occasionally cause touch screen malfunctions. To be certain that the problem doesn’t originate from there, we recommend you to turn off the protection of your screen.

What if the touch screen of your Moto Z2 Play still doesn’t work?

Reset the Moto Z2 Play

In case you have tried all the previous steps and the touch screen of your Moto Z2 Play still doesn’t work, we advise you to reset your Moto Z2 Play. In truth, it occasionally occurs that a reset of the mobile phone makes the touch screen function work again. If you have no clue the right way to reset the mobile phone, you may read our tuto: the right way to reset your Moto Z2 Play

Utilize the brand’s after sales service

In cases where still nothing is carried out, it’s that the problem surely originates from the hardware. In this circumstance, we recommend you to operate the warranty when it is still likely. If this is not the circumstance, you may bring your Moto Z2 Play in a specialized shop or utilize the after-sales service of the brand.