At times the touch screen of your Huawei Y9 Prime doesn’t work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Huawei Y9 Prime no longer functions at all. But without the touch of your phone, it’s incredibly challenging to do anything. That is why we therefore decided to make this tiny guide to solve the touch of your Huawei Y9 Prime. We will first see what are the diverse tips to repair the touch screen of your Huawei Y9 Prime. We will see in a second time what you need to do in cases where our approaches do not work.
Ways to repair the touch screen of your Huawei Y9 Prime in cases where it doesn’t work anymore?
Make sure the Huawei Y9 Prime screen is clean
One of the 1st things to do when ever the touch screen of your Huawei Y9 Prime no longer works is to check if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the smartphone to malfunction. You should clean the screen of your Huawei Y9 Prime before attempting to use touch. In the event that it still doesn’t work, you can actually go to the next step.
Force restart of your Huawei Y9 Prime
When touch screen doesn’t work, sometimes the method is to restart the Huawei Y9 Prime. But without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Huawei Y9 Prime
If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Huawei Y9 Prime and sometimes make malfunction the touch of the phone. So, if you remove the SD card , you will be capable to learn about if it is an app that’s at the root of the problem. In the event that this is not the case, you can actually proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film may sometimes cause touch screen malfunctions. To be certain that the issue doesn’t be caused by there, we advise you to remove the protection of your screen.
What if the touch screen of your Huawei Y9 Prime still doesn’t work?
Reset the Huawei Y9 Prime
In case you have tried all the previous steps and the touch screen of your Huawei Y9 Prime still doesn’t work, we advise you to reset your Huawei Y9 Prime. Indeed, it sometimes occurs that a reset of the mobile phone makes the touch screen function work again. If you have no idea the right way to reset the mobile phone, you can actually read our article: the right way to reset your Huawei Y9 Prime
Make use of the brand’s just after sales service
In the event that still nothing is carried out, it’s that the issue surely originates from the hardware. In this case, we advise you to operate the warranty if it is still possible. If this is not the case, you can actually bring your Huawei Y9 Prime in a specialized shop or use the after-sales service of the brand.
