The touch screen of my Huawei Y5 does not work anymore

Occasionally the touch screen of your Huawei Y5 does not work anymore. Indeed, when you have dropped, if perhaps the touch screen has cracked, it may possibly happen that the touch of Huawei Y5 no longer functions at all. But without the touch of your phone, it is very difficult to do anything. That’s why we made the decision to make this little tutorial to solve the touch of your Huawei Y5. We will initially see what are the different tips to fix the touch screen of your Huawei Y5. We will see secondly what you must do if perhaps our ways do not work.touch-screen-does-not-work-Huawei-Y5

How you can repair the touch screen of your Huawei Y5 if perhaps it does not work anymore?

Make sure the Huawei Y5 screen is clean

1 of the initially things to do when the touch screen of your Huawei Y5 no longer works is to test if the screen is clean. In truth, it may happen that a basic dirt or stain causes the touch screen of the smartphone to malfunction. You have to clean the screen of your Huawei Y5 before attempting to use touch. Whenever it still does not work, you’re able to go to the next step.

Force restart of your Huawei Y5

When touch screen does not work, sometimes the technique is to restart the Huawei Y5. But without the touch screen, it is not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Huawei Y5

If your screen is not damaged, it may happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your Huawei Y5 and sometimes make malfunction the touch of the phone. So, in the event you remove the SD card , you will be capable to see in case it is an application that is at the root of the problem. Whenever this is not the case, you’re able to proceed to the next step.

Turn off the protective film when you have one

A poorly positioned or worn protective film can sometimes cause touch screen malfunctions. To make sure that the problem does not come from there, we advise you to remove the security of your screen.

What if the touch screen of your Huawei Y5 still does not work?

Reset the Huawei Y5

If you have tried all the previous steps and the touch screen of your Huawei Y5 still does not work, we advise you to reset your Huawei Y5. In truth, it sometimes happens that a reset of the cellphone makes the touch screen function work again. If you don’t know how to reset the cellphone, you’re able to read our tutorial: how to reset your Huawei Y5

Make use of the brand’s just after sales service

Whenever still nothing is completed, it is that the problem surely originates from the hardware. In this case, we advise you to operate the warranty in case it is still likely. If this is not the case, you’re able to bring your Huawei Y5 in a specialized shop or use the after-sales service of the brand.