Sometimes the touch screen of your Huawei Y5 does not work anymore. Indeed, if you have dropped, if the touch screen has cracked, it may possibly happen that the touch of Huawei Y5 no longer works at all. But without the touch of your mobile phone, it is fairly complicated to do anything. That is why we made the decision to make this small tutorial to repair the touch of your Huawei Y5. We will initially see what are the different tips to fix the touch screen of your Huawei Y5. We’ll see in a second time what you need to do if our techniques do not work.
The right way to repair the touch screen of your Huawei Y5 if it does not work anymore?
Make sure the Huawei Y5 screen is clean
1 of the first of all things to do once the touch screen of your Huawei Y5 no longer works is to test if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the phone to malfunction. You will need to clean the screen of your Huawei Y5 before attempting to use touch. If perhaps it still does not work, you may go to the next step.
Force restart of your Huawei Y5
When touch screen does not function, sometimes the way is to restart the Huawei Y5. But without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Huawei Y5
If your screen is not damaged, it might happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Huawei Y5 and sometimes make malfunction the touch of the phone. So, in case you remove the SD card , you will be capable to see if it is an app that is at the root of the problem. If perhaps this is not the circumstance, you may proceed to the next step.
Turn off the protective film if you have one
A poorly positioned or worn protective film may sometimes cause touch screen malfunctions. To make sure that the situation does not originate from there, we advise you to remove the protection of your screen.
What if the touch screen of your Huawei Y5 still does not function?
Reset the Huawei Y5
When you have tried all the previous steps and the touch screen of your Huawei Y5 still does not function, we advise you to reset your Huawei Y5. Certainly, it sometimes occurs that a reset of the smartphone makes the touch screen function function again. If you have no idea how you can reset the telephone, you may read our article: how you can reset your Huawei Y5
Utilize the brand’s just after sales service
If perhaps still nothing is carried out, it is that the situation surely originates from the hardware. In this circumstance, we advise you to operate the warranty if it is still likely. If this is not the circumstance, you may bring your Huawei Y5 in a specialized store or make use of the after-sales service of the brand.
