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Occasionally the touch screen of your HTC U19e does not work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it may happen that the touch of HTC U19e no longer functions at all. However without the touch of your telephone, it is fairly challenging to do anything. That is why we made the decision to make this little guide to solve the touch of your HTC U19e. We will initially see what are the different tips to fix the touch screen of your HTC U19e. We will see on the other hand what you need to do in cases where our techniques do not work.touch-screen-does-not-work-HTC-U19e

Ways to repair the touch screen of your HTC U19e in cases where it does not work anymore?

Make sure the HTC U19e screen is clean

One of the initially things to do when the touch screen of your HTC U19e no longer works is to test if the screen is clean. In fact, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You need to clean the screen of your HTC U19e before attempting to use touch. In the event that it still does not work, you’re able to go to the next step.

Force restart of your HTC U19e

When touch screen does not function, sometimes the solution is to restart the HTC U19e. However without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your HTC U19e

If your screen is not damaged, it may happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your HTC U19e and sometimes make malfunction the touch of the phone. So, in case you turn off the SD card , you will be able to learn about if it is an application that’s at the root of the problem. In the event that this is not the circumstance, you’re able to proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may sometimes cause touch screen malfunctions. To make sure that the issue does not be caused by there, we recommend you to turn off the protection of your screen.

What if the touch screen of your HTC U19e still does not function?

Reset the HTC U19e

When you have tried all the prior steps and the touch screen of your HTC U19e still does not function, we advise you to reset your HTC U19e. In fact, it sometimes happens that a reset of the mobile phone makes the touch screen function function again. If you have no clue how to reset the phone, you’re able to read our tutorial: how to reset your HTC U19e

Make use of the brand’s just after sales service

In the event that still nothing is completed, it is that the issue surely originates from the hardware. In this circumstance, we recommend you to operate the warranty if it is still possible. If this is not the circumstance, you’re able to bring your HTC U19e in a specialized shop or utilize the after-sales service of the brand.