The touch screen of my HTC 11 does not work anymore

Occasionally the touch screen of your HTC 11 does not work anymore. Indeed, in case you have dropped, in cases where the touch screen has cracked, it may happen that the touch of HTC 11 no longer functions at all. Nevertheless without the touch of your phone, it’s extremely difficult to do anything. That is why we made the decision to make this tiny tutorial to solve the touch of your HTC 11. We will first see what are the different tips to fix the touch screen of your HTC 11. We will see in a second time what you need to do in cases where our techniques do not work.touch-screen-does-not-work-HTC 11

The right way to repair the touch screen of your HTC 11 in cases where it does not work anymore?

Make sure the HTC 11 screen is clean

1 of the first of all things to do when ever the touch screen of your HTC 11 no longer works is to test if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You have to clean the screen of your HTC 11 before attempting to use touch. In cases where it still does not work, you can actually go to the next step.

Force restart of your HTC 11

When touch screen does not work, in some cases the solution is to restart the HTC 11. Nevertheless without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To achieve this, you must hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your HTC 11

If your screen is not damaged, it may possibly happen that this is an app that is problematic. Indeed, it can happen that an app comes into conflict with a function of your HTC 11 and in some cases make malfunction the touch of the phone. Thus, in case you remove the SD card , you will have the ability to see in case it is an app that is at the root of the problem. In cases where this is not the case, you can actually proceed to the next step.

Turn off the protective film in case you have one

A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To make sure that the issue does not be caused by there, we advise you to remove the security of your screen.

What if the touch screen of your HTC 11 still does not work?

Reset the HTC 11

If you have tried all the prior steps and the touch screen of your HTC 11 still does not work, we advise you to reset your HTC 11. Indeed, it in some cases happens that a reset of the cellphone makes the touch screen function work again. If you don’t know tips on how to reset the mobile phone, you can actually read our tuto: tips on how to reset your HTC 11

Use the brand’s after sales service

In cases where still nothing is done, it’s that the issue surely comes from the hardware. In this case, we advise you to operate the warranty in case it is still likely. If this is not the case, you can actually bring your HTC 11 in a specialized shop or utilize the after-sales service of the brand.