The touch screen of my Elephone P9000 does not work anymore

From time to time the touch screen of your Elephone P9000 does not work anymore. Indeed, when you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Elephone P9000 no longer works at all. However without the touch of your phone, it’s incredibly difficult to do anything. That’s why we made the decision to make this small tutorial to solve the touch of your Elephone P9000. We will see at first what are the diverse tips to repair the touch screen of your Elephone P9000. We will see in a second time what you need to do in the event that our solutions do not work.touch-screen-does-not-work-Elephone-P9000

Ways to repair the touch screen of your Elephone P9000 in the event that it does not work anymore?

Make sure the Elephone P9000 screen is clean

1 of the first things to do once the touch screen of your Elephone P9000 no longer works is to test if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the smartphone to malfunction. You need to clean the screen of your Elephone P9000 before attempting to use touch. In cases where it still does not work, you can actually go to the next step.

Force restart of your Elephone P9000

When touch screen does not work, oftentimes the solution is to restart the Elephone P9000. However without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you must hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Elephone P9000

If your screen is not damaged, it may possibly happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Elephone P9000 and oftentimes make malfunction the touch of the phone. Thus, in the event you turn off the SD card , you will have the capacity to see in case it is an app that’s at the root of the problem. In cases where this is not the case, you can actually proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To make sure that the situation does not sourced from there, we recommend you to turn off the protection of your screen.

What if the touch screen of your Elephone P9000 still does not work?

Reset the Elephone P9000

If you have tried all the prior steps and the touch screen of your Elephone P9000 still does not work, we advise you to reset your Elephone P9000. Actually, it oftentimes happens that a reset of the cellphone makes the touch screen function work again. If you do not know tips on how to reset the phone, you can actually read our article: tips on how to reset your Elephone P9000

Use the brand’s after sales service

In cases where still nothing is done, it’s that the situation surely comes from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you can actually bring your Elephone P9000 in a specialized store or make use of the after-sales service of the brand.