The touch screen of my Blackview BL5100 Pro does not work anymore

Occasionally the touch screen of your Blackview BL5100 Pro doesn’t work anymore. Indeed, if you have dropped, in the event that the touch screen has cracked, it can happen that the touch of Blackview BL5100 Pro no longer works at all. Nevertheless without the touch of your cellphone, it’s very difficult to do anything. That is why we therefore decided to make this little tutorial to repair the touch of your Blackview BL5100 Pro. We will 1st see what are the diverse tips to repair the touch screen of your Blackview BL5100 Pro. We will see secondly what you have to do in the event that our ways do not work.touch-screen-does-not-work-blackview-bl5100-pro

Ways to repair the touch screen of your Blackview BL5100 Pro in the event that it doesn’t work anymore?

Make sure the Blackview BL5100 Pro screen is clean

1 of the first of all things to do when the touch screen of your Blackview BL5100 Pro no longer works is to check if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You have to clean the screen of your Blackview BL5100 Pro before attempting to use touch. If perhaps it still doesn’t work, you may go to the next step.

Force restart of your Blackview BL5100 Pro

When touch screen doesn’t work, in some cases the technique is to restart the Blackview BL5100 Pro. Nevertheless without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To get this done, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Blackview BL5100 Pro

If your screen is not damaged, it can happen that this is an application that is problematic. Indeed, it may happen that an application comes into conflict with a function of your Blackview BL5100 Pro and in some cases make malfunction the touch of the phone. Thus, if you remove the SD card , you will be capable to see in case it is an application that is at the root of the problem. If perhaps this is not the circumstance, you may proceed to the next step.

Turn off the protective film if you have one

A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To make sure that the issue doesn’t result from there, we advise you to remove the security of your screen.

What if the touch screen of your Blackview BL5100 Pro still doesn’t work?

Reset the Blackview BL5100 Pro

When you have tried all the previous steps and the touch screen of your Blackview BL5100 Pro still doesn’t work, we advise you to reset your Blackview BL5100 Pro. Certainly, it in some cases happens that a reset of the phone makes the touch screen function work again. If you have no clue how to reset the mobile phone, you may read our article: how to reset your Blackview BL5100 Pro

Make use of the brand’s after sales service

If perhaps still nothing is carried out, it’s that the issue surely originates from the hardware. In this circumstance, we advise you to operate the warranty in case it is still possible. If this is not the circumstance, you may bring your Blackview BL5100 Pro in a specialized shop or make use of the after-sales service of the brand.