Occasionally the touch screen of your BlackBerry KEYone does not work anymore. Indeed, in case you have dropped, if perhaps the touch screen has cracked, it may happen that the touch of BlackBerry KEYone no longer functions at all. However without the touch of your phone, it is fairly challenging to do anything. That is why we made the decision to make this little article to fix the touch of your BlackBerry KEYone. We will initially see what are the diverse tips to fix the touch screen of your BlackBerry KEYone. We will see on the other hand what you must do if perhaps our techniques do not work.
The right way to repair the touch screen of your BlackBerry KEYone if perhaps it does not work anymore?
Make sure the BlackBerry KEYone screen is clean
One of the first things to do once the touch screen of your BlackBerry KEYone no longer works is to check if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the telephone to malfunction. You will need to clean the screen of your BlackBerry KEYone before attempting to use touch. If it still does not work, you can actually go to the next step.
Force restart of your BlackBerry KEYone
When touch screen does not function, at times the solution is to restart the BlackBerry KEYone. However without the touch screen, it is not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To achieve this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your BlackBerry KEYone
If your screen is not damaged, it may possibly happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your BlackBerry KEYone and at times make malfunction the touch of the phone. So, in case you remove the SD card , you will have the ability to see when it is an application that’s at the root of the problem. If this is not the circumstance, you can actually proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film may at times cause touch screen malfunctions. To be certain that the problem does not originate from there, we advise you to remove the security of your screen.
What if the touch screen of your BlackBerry KEYone still does not function?
Reset the BlackBerry KEYone
In case you have tried all the prior steps and the touch screen of your BlackBerry KEYone still does not function, we advise you to reset your BlackBerry KEYone. Actually, it at times happens that a reset of the telephone makes the touch screen function function again. If you have no clue tips on how to reset the cellphone, you can actually read our tutorial: tips on how to reset your BlackBerry KEYone
Use the brand’s after sales service
If still nothing is completed, it is that the problem surely originates from the hardware. In this circumstance, we advise you to operate the warranty when it is still likely. If this is not the circumstance, you can actually bring your BlackBerry KEYone in a specialized store or make use of the after-sales service of the brand.