At times the touch screen of your Alcatel 3x doesn’t work anymore. Indeed, in case you have dropped, if perhaps the touch screen has cracked, it may happen that the touch of Alcatel 3x no longer works at all. Nevertheless without the touch of your telephone, it’s extremely challenging to do anything. That’s why we decided to make this tiny tutorial to repair the touch of your Alcatel 3x. We will initially see what are the diverse tips to repair the touch screen of your Alcatel 3x. We’ll see in a second time what you have to do if perhaps our techniques do not work.
Ways to repair the touch screen of your Alcatel 3x if perhaps it doesn’t work anymore?
Make sure the Alcatel 3x screen is clean
1 of the first things to do once the touch screen of your Alcatel 3x no longer works is to test if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Alcatel 3x before attempting to use touch. In cases where it still doesn’t work, you may go to the next step.
Force restart of your Alcatel 3x
When touch screen doesn’t work, at times the way is to restart the Alcatel 3x. Nevertheless without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel 3x
If your screen is not damaged, it can happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Alcatel 3x and at times make malfunction the touch of the phone. So, if you remove the SD card , you will have the ability to learn about if it is an application that’s at the root of the problem. In cases where this is not the case, you may proceed to the next step.
Remove the protective film in case you have one
A poorly positioned or worn protective film may at times cause touch screen malfunctions. To make sure that the issue doesn’t result from there, we advise you to remove the protection of your screen.
What if the touch screen of your Alcatel 3x still doesn’t work?
Reset the Alcatel 3x
If you have tried all the previous steps and the touch screen of your Alcatel 3x still doesn’t work, we advise you to reset your Alcatel 3x. Actually, it at times happens that a reset of the phone makes the touch screen function work again. If you have no idea the right way to reset the mobile, you may read our tuto: the right way to reset your Alcatel 3x
Utilize the brand’s after sales service
In cases where still nothing is completed, it’s that the issue surely comes from the hardware. In this case, we advise you to operate the warranty if it is still possible. If this is not the case, you may bring your Alcatel 3x in a specialized store or utilize the after-sales service of the brand.