From time to time the touch screen of your Alcatel 3X doesn’t work anymore. Indeed, if you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Alcatel 3X no longer functions at all. However without the touch of your mobile phone, it is extremely complicated to do anything. That is why we made the decision to make this little article to repair the touch of your Alcatel 3X. We will see at first what are the different tips to fix the touch screen of your Alcatel 3X. We will see secondly what you need to do in cases where our solutions do not work.
Tips on how to repair the touch screen of your Alcatel 3X in cases where it doesn’t work anymore?
Make sure the Alcatel 3X screen is clean
1 of the initially things to do when the touch screen of your Alcatel 3X no longer works is to test if the screen is clean. In fact, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You need to clean the screen of your Alcatel 3X before attempting to use touch. In cases where it still doesn’t work, you may go to the next step.
Force restart of your Alcatel 3X
When touch screen doesn’t function, occasionally the method is to restart the Alcatel 3X. However without the touch screen, it is not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To do this, you must hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Alcatel 3X
If your screen is not damaged, it can happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Alcatel 3X and occasionally make malfunction the touch of the phone. Thus, in case you turn off the SD card , you will have the ability to see in case it is an app that’s at the root of the problem. In cases where this is not the case, you may proceed to the next step.
Turn off the protective film if you have one
A poorly positioned or worn protective film can occasionally cause touch screen malfunctions. To be certain that the situation doesn’t originate from there, we advise you to turn off the security of your screen.
What if the touch screen of your Alcatel 3X still doesn’t function?
Reset the Alcatel 3X
If you have tried all the prior steps and the touch screen of your Alcatel 3X still doesn’t function, we advise you to reset your Alcatel 3X. In fact, it occasionally occurs that a reset of the mobile phone makes the touch screen function function again. If you have no clue tips on how to reset the phone, you may read our tuto: tips on how to reset your Alcatel 3X
Utilize the brand’s just after sales service
In cases where still nothing is carried out, it is that the situation surely comes from the hardware. In this case, we advise you to operate the warranty in case it is still possible. If this is not the case, you may bring your Alcatel 3X in a specialized shop or make use of the after-sales service of the brand.
