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Sometimes the touch screen of your Alcatel 1 does not work anymore. Indeed, when you have dropped, if the touch screen has cracked, it can happen that the touch of Alcatel 1 no longer works at all. But without the touch of your mobile, it is very challenging to do anything. That’s why we made the decision to make this little tutorial to repair the touch of your Alcatel 1. We will 1st see what are the diverse tips to repair the touch screen of your Alcatel 1. We will see secondly what you need to do if our methods do not work.touch-screen-does-not-work-Alcatel-1

Ways to repair the touch screen of your Alcatel 1 if it does not work anymore?

Make sure the Alcatel 1 screen is clean

1 of the first of all things to do when the touch screen of your Alcatel 1 no longer works is to check if the screen is clean. In fact, it may happen that a simple dirt or stain causes the touch screen of the cellphone to malfunction. You should clean the screen of your Alcatel 1 before attempting to use touch. In the event that it still does not work, you can go to the next step.

Force restart of your Alcatel 1

When touch screen does not function, oftentimes the solution is to restart the Alcatel 1. But without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you must hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Alcatel 1

If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Alcatel 1 and oftentimes make malfunction the touch of the phone. Thus, if you turn off the SD card , you will be able to learn about if it is an app that’s at the root of the problem. In the event that this is not the circumstance, you can proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be sure that the trouble does not result from there, we advise you to turn off the protection of your screen.

What if the touch screen of your Alcatel 1 still does not function?

Reset the Alcatel 1

In case you have tried all the previous steps and the touch screen of your Alcatel 1 still does not function, we advise you to reset your Alcatel 1. In fact, it oftentimes occurs that a reset of the telephone makes the touch screen function function again. If you don’t know tips on how to reset the cellphone, you can read our article: tips on how to reset your Alcatel 1

Use the brand’s just after sales service

In the event that still nothing is completed, it is that the trouble surely comes from the hardware. In this circumstance, we advise you to operate the warranty if it is still likely. If this is not the circumstance, you can bring your Alcatel 1 in a specialized store or use the after-sales service of the brand.