Tecno Spark Go: Wifi Authentication Problem

At times, the Tecno Spark Go displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Tecno Spark Go, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you must do on the Tecno Spark Go. At last, we will see what it can be important to do and check on your Wifi box.

What to do when the Tecno Spark Go has an authentication problem on the Wifi network

Forget the Wifi network on your Tecno Spark Go

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Tecno Spark Go may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is very simple. Just forget about the Wifi network in your Tecno Spark Go. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you’re able to try again to connect to the Wifi network. In the event that the issue is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Tecno Spark Go because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Tecno Spark Go. In cases where it still does not function, go to the next trick.

Retype Security password

At times the authentication problem comes from the way you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Tecno Spark Go. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is oftentimes extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Tecno Spark Go. Then try to reconnect with your Tecno Spark Go.

Check box settings

In cases where none of the previous answers did function, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Tecno Spark Go again to Wifi. In cases where the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.